Online orders are processed Monday through Friday, one to three business days of order placement. On occasion, an order may be placed on hold. In that event, we will contact you within one to three business days to let you know if an item is back ordered. If an item is back-ordered we will give you an option to wait for the product to come in, select a substitute or credit you back your form of payment.
We accept American Express, Visa, Discover, MasterCard and PayPal. Sales tax will be charged when applicable. International customers must use a valid international credit card.
Sales tax will be charged when applicable.
- Only one code may be used per order.
- Codes may not be applied after an order is processed.
Orders will be processed and shipped the day it is placed. We will email you when the order is shipped.
US Shipping Rates
All US orders are shipped via USPS and should be received within seven to ten business days after processing. Delivery time does not include Saturdays, Sundays or holidays.
For orders shipped outside the United States, the billing and shipping address must be the same. Shipping will be provided through the United States Postal Service. Please use a valid street address, as we cannot ship to PO or APO boxes. International orders are not guaranteed to ship the next business day because additional verification is often necessary. Please allow up to twenty business days for delivery. Any delays at customs once the parcel has reached the destination country are not under our control. Please note, order modifications cannot be made after the order has been placed.
International shipping fees range from $22 – $100 USD, depending on the weight of your package. If you exchange an item, you will be responsible for shipping charges that apply to the reshipment of the item.
Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order. Any abandoned packages are at the responsibility of the customer. In order to comply with export regulations, we are required by US law to declare the exact value of all items ordered and to mark them as dutiable “merchandise.” Declaring less than the true value is both a violation of American law and the laws of most other countries. In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value. Because we are a retailer, we are prohibited by law from marking your order as “gift,” even if the order is intended as a gift by its recipient. Call your local customs office for details about these charges.